0

Discussion topic: Sally A

Reply
Avatar for SallyJaneA
Level 0 icon
What's this?
This message was authored by: SallyJaneA

Message posted on ‎18 Nov 2024 06:17 PM

Sally A

How can you get Sky to reply . I have proof of cancelling all my sky but still money taken from my bank account. This service is beyond a joke no one calls back and you get cut off . 

Report post
Post 1 of 2
100 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎18 Nov 2024 06:33 PM

Re: Sally A

Posted by a Superuser, not a Sky employee. Find out more

@SallyJaneA 

Billing continues throughout the notice period if that's what you're referring to. Also, bills are generated 14 days before the payment date. Any overpayment will be reimbursed within about 6 weeks. This is a customer helps customer community so Sky won't contact you as a result of your post on here. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 2 of 2
97 Views
0 Likes
Reply
Reply