Discussion topic: SKY PAY AS YOU TALK is included in my monthly bill. Why, when I only use a mobile with vodaphone?

This message was authored by: SKYDUMP · ‎14 Jun 2024

It appears that I pay for Sky Broadband Essential Plus and Sky Pay As You Talk.

I only use a mobile through vodaphone so why do I have Sky Pay As You Talk?

Is it essential or can it be cancelled?

This message was authored by: MarkGoldsmith · ‎14 Jun 2024

@SKYDUMP wrote:
It appears that I pay for Sky Broadband Essential Plus and Sky Pay As You Talk.
I only use a mobile through vodaphone so why do I have Sky Pay As You Talk?
Is it essential or can it be cancelled?

If you take out a broadband package, you have to take out the Sky phone package as well. The Pay As You Talk service is the correct one to be on if you don't use it as you are only charged for calls you make.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

View this Answer within the discussion

This message was authored by: Daniel0210 · ‎14 Jun 2024

@SKYDUMP

Sky Talk is part of the Broadband package. The Sky Pay As You Talk tariff means you'll be charged for all calls you make (apart from freephone calls and calls to Sky) so if you don't make any calls you won't be charged anything for it.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: MarkGoldsmith · ‎14 Jun 2024

@SKYDUMP wrote:
It appears that I pay for Sky Broadband Essential Plus and Sky Pay As You Talk.
I only use a mobile through vodaphone so why do I have Sky Pay As You Talk?
Is it essential or can it be cancelled?

If you take out a broadband package, you have to take out the Sky phone package as well. The Pay As You Talk service is the correct one to be on if you don't use it as you are only charged for calls you make.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: SKY PAY AS YOU TALK is included in my monthly bill. Why, when I only use a mobile with vodaphone?

SKY PAY AS YOU TALK is included in my monthly bill. Why, when I only use a mobile with vodaphone?

Re: SKY PAY AS YOU TALK is included in my monthly bill. Why, when I only use a mobile with vodaphone

All Replies

Re: SKY PAY AS YOU TALK is included in my monthly bill. Why, when I only use a mobile with vodaphone

Re: SKY PAY AS YOU TALK is included in my monthly bill. Why, when I only use a mobile with vodaphone

Was this discussion not helpful?

Search Sky Community

Start a new discussion