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This message was authored by: Davemac23

SIgning up for TV service when new to the country

We have recently moved to the UK from the US. I would like to sign up for Sky TV but the online form requires a previous address in the UK so I am not sure how to proceed. There appears to be no way to actually get help from Sky and the chatbot is worthless. 


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This message was authored by: caesarome Answer

Re: SIgning up for TV service when new to the country

Posted by a Superuser, not a Sky employee. Find out more

Under  “Need more help” might be the number to use:


https://www.sky.com/help


Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.


Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.

 

You can also contact Sky via social media:


https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

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This message was authored by: caesarome

Re: SIgning up for TV service when new to the country

Posted by a Superuser, not a Sky employee. Find out more

@Davemac23 

When calling Sky and the bot asks you anything try saying nothing and staying on the line as this might then get you through to someone.

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If you need help please provide as much information as you can
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This message was authored by: Davemac23

Re: SIgning up for TV service when new to the country

I havent found a phone number to even call. 

This message was authored by: caesarome Answer

Re: SIgning up for TV service when new to the country

Posted by a Superuser, not a Sky employee. Find out more

Under  “Need more help” might be the number to use:


https://www.sky.com/help


Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.


Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.

 

You can also contact Sky via social media:


https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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