Discussion topic: Returns
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Message posted on 22 Mar 2025 12:05 PM
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Returns
I am returning my equipment today however can only give back my booster it appears my new internet company removed the sky box and took it with them, I was unaware that I needed to give you these back hence why I did not question this at the time.
please can someone help me with this situation
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Message posted on 22 Mar 2025 12:13 PM - last edited: 22 Mar 2025 12:14 PM
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Re: Returns
@RachaelTaylor1
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.
Unfortunately Sky will charge you for the non return. They were only loaned to you.
https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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