@John1906
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.
Did you discuss cancellation with the agent? Have you kept the exact same package you had before? Have you kept Multiscreen for example?
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NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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MERRY CHRISTMAS and a HAPPY NEW YEAR
