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Discussion topic: Returns box

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This message was authored by: CraigD1

Returns box

I received a returns box however I damaged it opening. Can you send another please? 

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This message was authored by: Annie+UK

Re: Returns box

Posted by a Superuser, not a Sky employee. Find out more

This forum is primarily customer-to-customer help, you're not talking to Sky support

 

Use the following link for contacting Sky: CONTACT

 

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

 

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)
I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Mark39

Re: Returns box

Posted by a Superuser, not a Sky employee. Find out more

@CraigD1 you can use your own packaging if you have something suitable: https://www.sky.com/help/articles/return-or-recycle-sky-equipment

This message was authored by: caesarome

Re: Returns box

Posted by a Superuser, not a Sky employee. Find out more

Just remember that when you do return your equipment @CraigD1 that you keep you proof of posting receipt.

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