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Discussion topic: Returns box

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This message was authored by: CraigD1

Returns box

I received a returns box however I damaged it opening. Can you send another please? 

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This message was authored by: Annie+UK

Re: Returns box

Posted by a Superuser, not a Sky employee. Find out more

This forum is primarily customer-to-customer help, you're not talking to Sky support

 

Use the following link for contacting Sky: CONTACT

 

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

 

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)
I am NeurodivergentMy Sky FAQs: Stream Glass Go Plus

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
This message was authored by: Mark39

Re: Returns box

Posted by a Superuser, not a Sky employee. Find out more

@CraigD1 you can use your own packaging if you have something suitable: https://www.sky.com/help/articles/return-or-recycle-sky-equipment

This message was authored by: caesarome

Re: Returns box

Posted by a Superuser, not a Sky employee. Find out more

Just remember that when you do return your equipment @CraigD1 that you keep you proof of posting receipt.

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