Discussion topic: Returning equipment
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Message posted on 24 Jun 2024 02:46 PM
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Returning equipment
Have been asked to return equipment, letter says sky q hub is this the sky box or the broadband router? Cardboard box has slot for remote.
thanks.
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Message posted on 24 Jun 2024 02:56 PM
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Re: Returning equipment
The Sky Q Hub is your broadband router (but if you've cancelled Sky Q TV you'll be asked to return your Sky Q set top boxes too).
Message posted on 24 Jun 2024 02:58 PM
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Re: Returning equipment
@Mark39 @Thanks for your reply. So will they send out a second box as it all won't fit in the one they sent?
Message posted on 24 Jun 2024 03:00 PM - last edited: 24 Jun 2024 03:00 PM
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Re: Returning equipment
They should do, towards the end of your 31 days notice period, but if they don't, chase them up. Or you can use your own packaging if you wish.
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