This discussion topic has been answered Discussion topic: Returning equipment

This message was authored by: Bec1980 · ‎31 May 2025

We are about to return our equipment we have 2 small envelopes /boxes and one big one

everything fits in the big one - can it all be sent in one box with one sticker? Does it matter which box it goes in

This message was authored by: Daniel0210 · ‎31 May 2025

@Bec1980

We've been told it all ends up at the same warehouse.

You may want to put a note inside with your account number and a list of equipment that is included.

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

View this Answer within the discussion

This message was authored by: Daniel0210 · ‎31 May 2025

@Bec1980

We've been told it all ends up at the same warehouse.

You may want to put a note inside with your account number and a list of equipment that is included.

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

This discussion topic has been answered Discussion topic: Returning equipment

Returning equipment

Re: Returning equipment

All Replies

Re: Returning equipment

Was this discussion not helpful?

Search Sky Community

Start a new discussion