Discussion topic: Returning customer to Sky - cannot access Sky Go or billing info

This message was authored by: caesarome · ‎02 Jan 2023

Try logging out of the Sky Go app on your iPad (found via settings) then login with this new Sky ID you have created.

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This message was authored by: Stephen+Harrison · ‎02 Jan 2023

Yep, tried that. Logged in with new details same as on laptop but says subscription doesn't allow me to watch this programme.

I have sky sports package and as I said it works on my laptop now where it wasn't before

This message was authored by: Stephen+Harrison · ‎02 Jan 2023

So I tried it through the sky go app itself rather than the sky sports app which I used to do.

It's all now working. Thanks to both of you guys for the help here!

This message was authored by: caesarome · ‎02 Jan 2023

Glad you have it working.

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If someone has helped you then please click on the LIKES button in their post.
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Discussion topic: Returning customer to Sky - cannot access Sky Go or billing info

Re: Returning customer to Sky - cannot access Sky Go or billing info

Re: Returning customer to Sky - cannot access Sky Go or billing info

Re: Returning customer to Sky - cannot access Sky Go or billing info

Re: Returning customer to Sky - cannot access Sky Go or billing info

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