Returning Broadband router to SKY

[Getitright]

I received a cardboard envelope 240mm x 380mm x 5mm with a request to return my Broadband router, power supply and any cables.

Just curious am I supposed to use a sledge-hammer to flatten the equipment to fit in the envelope or is somebody at SKY completely oblivious to the actual size of these components.

Please SKY you must have gone through a similar exercise 1000's of times; surely this is not for real?

[Mark39]

Use your own packaging if you have something more suitable, or give Sky a call. If Sky see your post here, they won't know who you are.

[Getitright]

Thanks. I assume as I had to sign in then SKY would know who I was. However, it is all sorted now.