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Discussion topic: Returned sky equipment

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Sri71
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This message was authored by Sri71 This message was authored by: Sri71

Returned sky equipment

‎14 Sep 2024 10:23 PM

Hi , 

 

I have ordered sky stream and I have got it . I haven't activated the subscription. I returned that product cause I changed my mind. Does it start billing me if I haven't activated?  And I have returned it . I changed my mind . What should I do ? Does anyone please help me with that? 

 

Thank you.  

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Returned sky equipment

‎14 Sep 2024 10:26 PM

Posted by a Superuser, not a Sky employee. Find out more

Before returning the equipment did you call Sky to tell them that you have changed your mind as just returning the equipment doesn't cancel anything.

 

If you have not done this then I would suggest calling Sky tomorrow.

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