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This discussion topic has been answered Discussion topic: Return labels

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Avatar for Ace47
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This message was authored by: Ace47

Message posted on ‎05 Jul 2024 08:32 AM

Return labels

I have two lables , i dont know which one to use to send back my router 

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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎05 Jul 2024 10:38 AM

Re: Return labels

Posted by a Superuser, not a Sky employee. Find out more

@Ace47 

We've been told in a closed forum we have access to that it doesn't matter. The products will get to where they are meant to go. The two addresses are the same building at Unipart and are used for tracking purposes with the Royal Mail. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎05 Jul 2024 10:38 AM

Re: Return labels

Posted by a Superuser, not a Sky employee. Find out more

@Ace47 

We've been told in a closed forum we have access to that it doesn't matter. The products will get to where they are meant to go. The two addresses are the same building at Unipart and are used for tracking purposes with the Royal Mail. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Avatar for Janetlewis
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Message posted on ‎22 Apr 2025 03:50 PM

Re: Return labels

Please could I have a returns package & label to send back to you. I enquired at the post office they said you send them out or I need a code for them to print off 

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This message was authored by: PandJ2020

Message posted on ‎22 Apr 2025 03:56 PM

Re: Return labels

Posted by a Superuser, not a Sky employee. Find out more
@Janetlewis wrote:

Please could I have a returns package & label to send back to you. I enquired at the post office they said you send them out or I need a code for them to print off 

We're other customers here, not Sky...

 

However, try here: https://www.sky.com/help/articles/return-or-recycle-sky-equipment

 

Keep any proof of posting...

I am just another Sky customer and my views are my own even if you don't like the answers
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