@Jonesy5 wrote:
@caesarome
Ive literally been on the phone for 2.5 hours and the payments won't go through. I type the card in and it won't accept my details. They have advised I can pay by bank, Sky has said this, so you're wrong. But she cannot access my account and I'm unable to access it either to pay due to the issues above and the new one. I've tried typing in 5 bank numbers to pay, she's called me back 4 times to try and see if I can pay over the phone. It isn't letting me.
@Jonesy5 what @caesarome has advised is 100% correct and what the agent has said is 100% incorrect has sky would never disclose their bank details which would be required to pay via a bank
the only exception would be if sky issued you with a paying in slip but to be honest I don't believe this is something Sky generally do
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