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This discussion topic has been answered Discussion topic: Restricted account
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This message was authored by: Lori23
Message posted on 06 Jun 2026 01:38 PM
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Hi, I am a new customer who has tried to sort my contract out online, got right up to when I needed to put bank details, then it said something has gone wrong. tried to go back in and it says account is restricted. any advice
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This message was authored by: caesarome
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Posted by a Superuser, not a Sky employee.
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Message posted on 06 Jun 2026 01:41 PM
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Give Sky a call if you are trying to renew your contract as they should be able to do this for you.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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This message was authored by: caesarome
Answer
Posted by a Superuser, not a Sky employee.
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Message posted on 06 Jun 2026 01:41 PM
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Give Sky a call if you are trying to renew your contract as they should be able to do this for you.
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply
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