@Rebecca199808 wrote:
Whenever I go onto MySky to check details/packages etc, it tells me that my account has been restricted until I make a payment. My direct debit is set up for the 17th of every month, as it has been since I moved 3 years ago and I have never missed a payment. I'm trying to arrange a home move, but can't do so as my account has been restricted. What's the advice here?
I'm probably stating the obvious here but surely ask them rather than other customers?
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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
2 Windows desktop PC's hardwired to each Deco, everything else using the Deco WiFi
