0

Discussion topic: Renewing my contracts

Reply
This message was authored by: Boss18

Renewing my contracts

I have in My Sky a note saying contract end coming soon, check out this early offer by reviewing and accepting now. I have done this several times over 2 weeks and gets to add to basket, the process then says - "we are having technical issues at the moment , please try later!" Annoying!

Reply

All Replies

This message was authored by: Daniel0210

Re: Renewing my contracts

Posted by a Superuser, not a Sky employee. Find out more

@Boss18 

Try calling. If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: MightyQuinn

Re: Renewing my contracts

Posted by a Superuser, not a Sky employee. Find out more

Hi @Boss18   Have you tried a different browser or device, cleared your cache etc.

Reply