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Discussion topic: Renewal

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Avatar for Kt131
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This message was authored by: Kt131

Message posted on ‎30 Oct 2024 07:21 AM

Renewal

I did a 24 months re new on my contract last night and it's now coming in at £20 more than I was originally paying. I don't want this. I want what I was offered not more. Please rectify or I'll just leave as was considering it anyway 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎30 Oct 2024 07:31 AM

Re: Renewal

Posted by a Superuser, not a Sky employee. Find out more
@Kt131 wrote:

I did a 24 months re new on my contract last night and it's now coming in at £20 more than I was originally paying. I don't want this. I want what I was offered not more. Please rectify or I'll just leave as was considering it anyway 

We're other customers here - we cannot rectify anything...

 

You'll have to contact Sky.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎30 Oct 2024 07:42 AM

Re: Renewal

Posted by a Superuser, not a Sky employee. Find out more

@Kt131 

Check your future bills. Are they what you were expecting the amount to be? The first bill may be for more than the normal 4 week period. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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