Reinstate

[Stacey139]

My streaming services were terminated I've now cleared the debt and was wondering how I get my services back 

[mikealanr]

Hi @Stacey139 

Your payment to sky needs to clear in sky's account and you need to make sure that there is a continuous payment method on your account before they will restore service.

See: https://www.sky.com/help/articles/missed-payments-sky-glass

MikeAlanR

[Daniel0210 · Accepted solution]

@Stacey139 
Also, if your payment is two weeks or more overdue you will have to pay the next bill as well and if you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).

If this is part of a credit agreement purchase (mobile or Sky Glass for example) non payment can see the credit agreement cancelled at which point the full amount becomes due in one payment.