Refund

[Dan1010101010]

I had my refund message 24 hours later. If it's been a few days, I'd suggest you give them a ring.  I believe they can take bank details and set up a direct debit refund, but this take longer. 

[TheCatsDad]

Thank you, I'll ring them tomorrow.

[Dan1010101010]

Hope they get it sorted for you. 

[gmw34]

It's been over a week since I received the same email. 

Let me know what they say if you ring them please.

[TheCatsDad]

@gmw34 I  just rang Sky and they told me they've credited my November bill which is actually fine by me. I do think they had tried ringing me a few times and gave up because I don't answer calls if I don't recognise the number.

It was quite a positive call because I ended up switching my broadband back to Sky and renegotiated my Sky TV package and I'll be £53 a month better off. 😁

[DPBHFC]

Hi i got a similar email - presumed it was scam?

[caesarome]

@DPBHFC 

if it s about refunding you a Sky Sports charge then this isn't a scam as it is from Sky as you are owed money,

[SKY1992bf]

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@DPBHFC wrote:

Hi i got a similar email - presumed it was scam?

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@DPBHFC  if it relates to sky sports then it is 100% not a scam this has been confirmed by sky as genuine 

[DPBHFC]

Thank you - why not just credit our account and make things easier then eh!?