Discussion topic: Refund
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Message posted on 25 Aug 2025 11:10 AM
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Refund
My refund has not in my account I was told it will be in my bank account today
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All Replies
Message posted on 25 Aug 2025 11:13 AM
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Re: Refund
@Sam402 If it's due in today then you'll need to wait until at least the end of the business day, if not arrived you'll need to call Sky again.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 25 Aug 2025 11:13 AM - last edited: 25 Aug 2025 11:14 AM
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Re: Refund
@Sam402
In case you’re not aware you aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.
Do you mind if we ask what the refund is for?
NOTE: the banks are closed today as it's a Bank Holiday.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 25 Aug 2025 11:15 AM
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Re: Refund
I carnt ring sky as not got any mins left on my phone
Message posted on 25 Aug 2025 11:16 AM
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Re: Refund
I have added a line to my post.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 25 Aug 2025 11:17 AM
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Re: Refund
Does that mean someone will call me
Message posted on 25 Aug 2025 11:17 AM
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Re: Refund
@Sam402 wrote:
My refund has not in my account I was told it will be in my bank account today
Today is a Bank Holiday. Most banks don't process any account transactions on Bank Holidays, so you may have to wait and check again tomorrow.
Message posted on 25 Aug 2025 11:19 AM
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Re: Refund
@Sam402 wrote:
Does that mean someone will call me
No @Sam402 No one will / can phone you. Your Community tag name isn't linked to any Sky accounts you have so no one knows who you are.
Have you read the replies above?
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 25 Aug 2025 11:26 AM
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Re: Refund
Hi @Sam402 Please read Welcome below, to see how the Community works.
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