New sky contract

[andyrussell]

I recently move from VT broadband to Sky and also renewed my TV with Sky. 

I agreed a price for the new contact over the phone however when I reviewed my new bill on line it doesn't include broadband?

I phone the CS T to query this and was told 'it should be ok' and ' probably be ok' 

I don't want any charges over what was agreed and feel the rep on the phone is untrustworthy.

nb. broadband activation is this week 28th

[PandJ2020]

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@andyrussell wrote:

I don't want any charges over what was agreed and feel the rep on the phone is untrustworthy.

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Ok, we're other customers here...  Do you have a question?

[andyrussell]

Question is

wgat can I do? Has anyone else had with issue 

[PandJ2020]

Look at future bills

Call Sky

Raise a complaint if there's reason to do so: https://www.sky.com/help/articles/how-to-make-a-complaint