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Discussion topic: Reducing my payment

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This message was authored by: Dotgadge

Reducing my payment

My subscription has increased and I want to reduce it

 

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This message was authored by: PandJ2020

Re: Reducing my payment

Posted by a Superuser, not a Sky employee. Find out more

@Dotgadge wrote:

My subscription has increased and I want to reduce it

 


Go ahead and contact Sky to see if you can agree a new minimum term (2 years) and discounts.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: Reducing my payment

Posted by a Superuser, not a Sky employee. Find out more

@Dotgadge 
Discounts may have recently expired or be ending soon. Sky will have told you the date the discount was ending when you took it out. Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended the best deals are normally acquired by calling Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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