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Discussion topic: Recontract discounts almost pointless

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This message was authored by: Imogen10

Recontract discounts almost pointless

Up for renewal and went through the usual game of getting put through to the 'values' team. Been with Sky 23 years (they tell me) so have always been offered a decent discount in the past.

 

Not this time. My £107 monthly fee will revert to £155 when contract elapses. The best price offered today was £145 to commit for two years. In the past there has always been another team who provided a better price.

 

We are potentially moving house soon so considering cancelling Sky Q and looking at Sky Stream in my wife's name at the new place but not read amazing reviews on the difference between the two services. Price seems much lower though. 

Has anyone else seen this new approach to loyal customers or is it just me! 

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This message was authored by: caesarome

Re: Recontract discounts almost pointless

Posted by a Superuser, not a Sky employee. Find out more

@Imogen10 wrote:

Has anyone else seen this new approach to loyal customers or is it just me! 


It has been reported on here numerous times previously that discounts are harder to come by as you have discovered.

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This message was authored by: Daniel0210

Re: Recontract discounts almost pointless

Posted by a Superuser, not a Sky employee. Find out more

@Imogen10 

If you choose to leave the same will happen at the end of your discounted deal with whoever you go with. Once you've been away for 18 months you'll be able to rejoin Sky  and benefit from new customer discounts.

 


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