Returns

[Mark159]

I keep getting requests to return my Sky equipment but I have just renewed my contract 

[Daniel0210]

@Mark159 
I will escalate your post to Sky in about 10 minutes and the Messaging Team may contact you later.

Look out for a blue/red speech bubble at the bottom of your forum page. You’ll have 48 hours to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread fairly regularly.

This link explains the process.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

@Mark159  now escalated

[Daniel0210]

@Mark159 

Your other two threads have been removed to prevent duplicate replies and escalations. 

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @Mark159.