Monthly charge increase

[faoldtownnad]

My sky bill was always around £60 monthly. From March 26 it increased significantly. I am 78 and disabled and cannot afford this type of payment. I explained this to a Sky rep. Told him I didn't want any extras regarding sports etc.  I want to revert to the monthly payment of around £60.  I would like this completed asap. Further, I would request reimbursement of the extra charges allocated to me. Thank you for your kind assistance.

[GD1]

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@faoldtownnad wrote:

My sky bill was always around £60 monthly. From March 26 it increased significantly. I am 78 and disabled and cannot afford this type of payment. I explained this to a Sky rep. Told him I didn't want any extras regarding sports etc.  I want to revert to the monthly payment of around £60.   Thats not going to happen as Sky don't have to offer you the same discounts yoyu had previuously

  I would like this completed asap  Won't happen on the back of this post.

Further, I would request reimbursement of the extra charges allocated to me. Thank you for your kind assistance.  Why?  If your discounts ended and you would of been advised how long they last when you took them out originally your prices will revert to the full list price, there is nothing to reimburse. 

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[Daniel0210]

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@faoldtownnad wrote:

From March 26 it increased significantly. 

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@faoldtownnad 

The usual reason for a bill increase, other than the usual annual price increase in April, is that your discounts have ended.

Perhaps compare the latest bill with previous ones to see where it differs.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

[MightyQuinn]

Hi @faoldtownnad   Please see Welcome below for information about this community.

[SionH-Edwards]

I'm paying for full fiber 300 and the bill was £33 but somehow it's now up to £53.50, i haven't got the money myself to be paying extras, i'm in a troubling spot as my next bill is going to be £159.50 on the 2nd and i can't spend half of my money on the wifi alone, i've got other things to pay for, mouths to feed, it's causing unimaginable amount of stress for me

[PandJ2020]

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@SionH-Edwards wrote:
 i'm in a troubling spot as my next bill is going to be £159.50 

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How is that bill broken down?