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Discussion topic: Re: Credit refund due after cancellation of service

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This message was authored by: tomasi

Re: Credit refund due after cancellation of service

Hi,

I also have the same issue with the refund of my credit in my account which state to be credit in the next bill where there isn't any next bill. My sky broadband was disactivated on 22 August. 

Can you please help to escalate my case to your team? Thanks. 

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This message was authored by: caesarome

Re: Credit refund due after cancellation of service

Posted by a Superuser, not a Sky employee. Find out more

@tomasi 

We could usually help you via here by escalating your post to Sky about this but this is not available at present so you will have to contact them yourself so under “Need more help” at the bottom of this page if it is available should be the number to use:


https://www.sky.com/help


You can also contact Sky via social media:


https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

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