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Discussion topic: Broadband and home move in contract

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This message was authored by: Rockyrambler

Broadband and home move in contract

I have just completed a home move with sky.  I was in contact for both TV and broadband and just transferred both to the new property changing nothing and have everything the same .  

I have just checked my bills and the price appears to have increased and I no longer have the discount which were previously applied to the broadband.  

This can't be right as I was in contact and the price must be fixed for the duration and not considered a new c

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This message was authored by: caesarome

Re: Broadband and home move in contract

Posted by a Superuser, not a Sky employee. Find out more

@Rockyrambler 

With Broadband only you do start a new contract as it has to be cancelled at your old property so unlike TV it can not be carried over to your new address so you might want to contact Sky to see if they will apply the same discount to the broadband package at your new address.

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