Q

[Sparkes1988]

I ordered sky Q last October but I have still not had the box installed but I am paying for it 

[oldfella]

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@Sparkes1988 wrote:

I ordered sky Q last October but I have still not had the box installed but I am paying for it 

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Hi @Sparkes1988 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

[Daniel0210]

@Sparkes1988 

What reason have Sky given for the delay in all that time? I presume you've asked in the last 9+ months? 

[Chodley]

This sounds utterly bizarre

[Mark39]

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@Chodley wrote:

This sounds utterly bizarre

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Agreed. There must be more to this than the OP is telling us.