I switched from Sky Signature to Sky Stream. Last Signature bill covered Jan 4 - Feb 3 and Stream service started Jan 16. When/how do I receive pro rata refund for the Signature bill?
If you look at next months Sky bill is there any reference to the overpayment for Sky Signature ?
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If you look at next months Sky bill is there any reference to the overpayment for Sky Signature ?
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
Thank you for suggesting that - I didn't realise I could look at 'future' bill for Signature and yes, it shows refund to be credited against next bill, although the 'next' Stream bill does not show it. I assume it's best to wait until the next bill and see what happens.
Thank you very mucy for pointing me in the right direction.
Posted by a Superuser, not a Sky employee. Find out more
Are the bills for signature and stream seperate or are they on the same account and bills ?
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