Price increase +£3 +£2 sports - therefore package is £49 next bill but why £57 May onwards?

[Nicky07]

Currently pay £43 (Sport & Signature)

Letter telling me price raise +£3 on signature & +£2 sports

Looking ahead to future bills I see i am due to pay £48.9 in April, in line with price rise but why is my bill - May onward £57 thereafter?

[Mark39 · Accepted solution]

Compare the breakdown of your April and May bills and see where the difference is. Discount expiring perhaps?

[Daniel0210]

@Nicky07 

I agree with @Mark39 A discounted deal may have ended by then or be ending very soon. You would have been told the date the discounted deal was ending when you originally took it out. If you haven’t already you should compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.

You can either call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

This link https://www.sky.com/help/articles/been-overcharged may also help.

[Nicky07]

Thank you @Mark39 & @Daniel0210 

You're right - that is exactly it, I had an HD discount which is due to end early May.

On the case as we speak . . many thanks : )