I am being billed £43 for superfast broand, supposedly im a VIP customer (MUG) for over 11+ years.
The same broadband package as advertised ON SKY website as £28 pm.
When you call them on this its an assault of nonsense reasons trying to justify them charging you more for the same product they offer cheaper on their own website.
they have a few days to resolve this instead of fobbing me off with promises of call backs. ive had 2 different techs offer me cheaper price reductions, yet none have been actioned.
I suggest to everybody else they check their exact billing, and what their advertised pricing actually is. I also am not including/forgetting about landline costs, im specifically talking about my broadband pricing bill and package. its £28 for an 18 month contract, im getting billed £43 pm,
my entire bill comes in at £59 including landline charges and sky talk anytime. as extra.
the more loyal you are the less benefits you get, if I called them and pretended to be a new customer, ive been told id get billed at the £28 rate, its a grift.
