@Rob11 wrote:
@PandJ2020 There is a deluge of SKY compaints on TRUSPILOT where they score a miserable 14/50 or 1.4 out of 5 for customer service. Most peope think they sign an 18month contract and they pay that price for 18 months and how many think they have to delve into reams of T&C s to trust a company.
What is the point of a contract that allows them to put up their price, it's unfair! Plaese do not quote T& C's as I have ditched SKY and am happily saving £500 a year, oh I forgot that I also had SKY protect another overpriced insurance policy.
Of course you need to read the T&Cs to understand what you are agreeing to.
Also its kind of common sense with a thing called inflation, that a company need sto put up its prices at least once a year. The other option is you sign up to a 18 or 24 month contract and they prebake in these prices rises right from Day 1, so your initial contract doesn't look cheap at all. The pre-baked in prices, as they will be a guess will almost certainly be higher than the rise prices now, which are based on actual inflation figures as opposed to a company predicting what inflation may be in 12 or 18 months time to add it to your contract from the start.
This is common practise, in the communications industry, most companies operate in the same way, you sign up to a minimum term contract, during which you may be getting a discount, however once a year the prices will increase.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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