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Discussion topic: Possible fraud

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This message was authored by: GSommers

Message posted on ‎10 Jul 2025 06:03 PM

Possible fraud

I have an account for Sky TV with you and I pay by direct debit from my current bank account.  On 4th July, a payment for £71.50 was taken from my MBNA credit card. I did not make this payment and am concerned it is fraudulent. I have reported it but they want me to check with you first. 

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Superuser
This message was authored by: Daniel0210

Message posted on ‎10 Jul 2025 06:06 PM

Re: Possible fraud

Posted by a Superuser, not a Sky employee. Find out more

@GSommers 
You aren’t contacting Sky Customer Services here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

 

Youve done the right thing by notifying your bank / credit card company but you could call Sky as well. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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