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Discussion topic: Plz cancel my kids channel.😊

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This message was authored by Sal21 This message was authored by: Sal21

Plz cancel my kids channel.😊

Hi

can u cancel my kids channel please 

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Plz cancel my kids channel.😊

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sal21   I'm afraid that you will have to contact Sky to do that. This is a community of customers,  not Sky customer services.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Plz cancel my kids channel.😊

Posted by a Superuser, not a Sky employee. Find out more

@Sal21 
@MightyQuinn is correct. You need to contact Sky to reduce any part of your Sky TV package or cancel it completely giving the required notice of 31 days. Remember, the latest T’s and C’s for TV subscriptions explicitly state you can only cancel within a minimum discounted term if Sky agree to it. If they do allow it you’ll end up paying off the rest of the discounted term.
Select β€˜Need more help’ at the bottom of the following link which will lead to a phone number.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link should include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.

If you cancel correctly you should receive a confirmation email from Sky.


β–ͺ️I AM NOT A SKY EMPLOYEE β–ͺ️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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