It is possible that call was not from Sky but a scammer that somehow has gotten hold of your payment details from somewhere so if this watch turns up (it might not do) then you will need to call Sky about it as per this:
https://www.sky.com/help/articles/account-takeover
If you receive an unexpected parcel from Sky get in touch with our customer services team immediately. We can give advice on what to do. Don’t send the parcel anywhere except our returns address.
We’ll give you pre-paid returns packaging to send the parcel back to us.
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
