0

Discussion topic: Phone bill

Reply
Avatar for Tracey203
Level 1 icon
What's this?
This message was authored by: Tracey203

Message posted on ‎06 Aug 2026 09:19 AM

Phone bill

I got told my bill will only be £10 this month but then I have received my bill and it's £34 I am still waiting for my £12 refund 

Report post
Post 1 of 3
56 Views
0 Likes
Reply
Reply

All Replies

Avatar for Mark39
Level 16 icon
What's this?
Superuser
This message was authored by: Mark39

Message posted on ‎06 Aug 2026 09:28 AM

Re: Phone bill

Posted by a Superuser, not a Sky employee. Find out more

@Tracey203 if your Sky account is showing that ypu're in credit, the refund will most likely be applied to your next bill.

Report post
Post 2 of 3
51 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎06 Aug 2026 09:35 AM

Re: Phone bill

Posted by a Superuser, not a Sky employee. Find out more

@Tracey203 

As you can view your mobile bill via the MySky app what does it show in relation to the £34 charge and do you see a credit on it ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 3
46 Views
0 Likes
Reply
Reply