I received an email today saying my payment is late, but on the sky app is says it is paid,I also checked it through the tv and I clicked on bills and payments is says no payment required, and my bank have also confirmed the payment was made
Are you certain that email was from Sky? Be very cautious of any links within it the sender wants you to click on.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
If the email starts with something like "Dear customer" then it is not from Sky as any emails from Sky should address you by your first name.
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