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Discussion topic: Payment

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This message was authored by: Tash1976

Message posted on ‎09 May 2025 09:55 AM

Payment

Why won't it let me make payment on phone

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎09 May 2025 09:58 AM

Re: Payment

Posted by a Superuser, not a Sky employee. Find out more

@Tash1976 

If you have a payment method setup then there should be no need to make a payment on the phone so how is your bill paid each month do Sky take it automatically from you ?

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Message posted on ‎09 May 2025 10:03 AM

Re: Payment

It comes out of my bank but wages did not go in till today so just wanted to pay my bill but won't let me 

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Message posted on ‎09 May 2025 10:06 AM

Re: Payment

Posted by a Superuser, not a Sky employee. Find out more
@Tash1976 wrote:

It comes out of my bank but wages did not go in till today so just wanted to pay my bill but won't let me 

If you haven't been asked to make a manual payment then don't.

 

Are your services currently restricted?

 

When did the payment bounce?  (A second will be reattemped 10 days later before restrictions)

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎09 May 2025 10:07 AM

Re: Payment

It bounced yesterday second time 

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This message was authored by: caesarome

Message posted on ‎09 May 2025 10:09 AM

Re: Payment

Posted by a Superuser, not a Sky employee. Find out more

@Tash1976 

Are your services restricted ?

 

What does it say on your Sky bill ?

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