0

Discussion topic: Not right

Reply
This message was authored by: BenMartin

Not right

Out of contact price for Wi-Fi is almost double need help with changing providers or renewing contract if possible 

Reply

All Replies

This message was authored by: caesarome

Re: Not right

Posted by a Superuser, not a Sky employee. Find out more

@BenMartin 

To see if Sky will offer you a new discount if you will agree to a new contract you will need to call them as we are customers on here so can not do anything for you.

 

If you want to change broadband providers then just sign up to a new provider as per the switch service that now operates:

 

https://www.ofcom.org.uk/phones-and-broadband/switching-provider/switching-broadband-provider

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Daniel0210

Re: Not right

Posted by a Superuser, not a Sky employee. Find out more

@BenMartin 
If you’re no longer in a discounted minimum term, or its ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Reply