Payment

[Jo393]

Payed my bill in sky app. Still saying I owe payment but money pending in my bank 

[caesarome]

@Jo393 

You should not need to make manual payments as the chances are all you have done is to put a credit on your account (which will be used to pay the following bill) and not actually pay the bill so do you see a credit on your account ?

Sky should be taking the payment automatically from you via either a credit or debit card or a direct debit depending on whatever payment you have setup on your account.

[splatto]

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@caesarome wrote:

@Jo393 

You should need to make manual payments as the chances are all you have done is to put a credit on your account (which will be used to pay the following bill) and not actually pay the bill so do you see a credit on your account ?

Sky should be taking the payment automatically from you via either a credit or debit card or a direct debit depending on whatever payment you have setup on your account.

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I think you mean you "shouldn't need to".