Discussion topic: Payment

This message was authored by: Jess208 · ‎02 Mar 2026

Hi I recently had my mobile bill come out of my account but I think cause my card wasn't working it wasn't going through I have make manual payment via the app I was just checking to make sure this doesn't come out again as I've paid the monthly bill

This message was authored by: GD1 · ‎02 Mar 2026

@Jess208 Your post has been moved from the email board as you are not emailing SKyt by posting there, it is intended for SKy/Yahoo email account related issues.

If your Debit card changes & you pay by Direct Debit it does not affect your DD payment, making a manual payment will not stop the direct debit payment being taken.

Unless asked to do so you should never be making such payments.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: caesarome · ‎02 Mar 2026

@Jess208

What does your bill say, does it say it has been paid, does it show it is still to be paid and does a credit show on it ?

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Discussion topic: Payment

Payment

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