@Carljones
Depending on when you changed it, and when your next bill was due it may not happen until your December bill.
Bills for Sky Q, Sky+, and Sky Broadband/Talk are generated 14 days before your payment date.
Bills for Sky Mobile, Sky Glass and Stream they are generated 3 days beforehand.
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NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
