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Discussion topic: Payment

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This message was authored by: Luke931

Payment

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Hi, I was wondering if someone could help. My account says that I'm overdue a payment but payments have been coming out of my account? 

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This message was authored by: Anonymous

Re: Payment

Hi @Luke931 you're speaking to fellow customers here. It sounds like you have an account specific question so you're best to contact Sky directly.

This message was authored by: caesarome

Re: Payment

Posted by a Superuser, not a Sky employee. Find out more

@Luke931 

Is it the 14th February bill that says it hasn't been paid if you look here via your online account, if so have you been making manual payments so do you see a credit on your account:

 

https://www.sky.com/bill/tv-broadband-talk

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This message was authored by: Daniel0210

Re: Payment

Posted by a Superuser, not a Sky employee. Find out more

@Luke931 

Your first image was rejected as it contains your account number. Feel free to block that out and resubmit it. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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