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Discussion topic: Payment sent back
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This message was authored by: morgan22
Message posted on 13 Nov 2025 10:36 PM
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Payment sent back
Hey, I paid a manual payment for both my sky talk and sky mobile. It also came off direct debit. It now says Payment sent back on each account on 4th November ! How long do I wait for these payments to be put back into my account ?
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Nov 2025 05:22 AM
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Re: Payment sent back
@morgan22 wrote:
It now says Payment sent back on each account on 4th November ! How long do I wait for these payments to be put back into my account ?
Did you instigate contact with Sky over these unnecessary manual payments? If so they usually take 3-5 working days to be refunded. You may need to recontact them.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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