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Discussion topic: Payment holiday

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This message was authored by Andy69 This message was authored by: Andy69

Payment holiday

I need to apply for a payment holiday and I want to know how that is possible
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This message was authored by Mark39 This message was authored by: Mark39

Re: Payment holiday

Posted by a Superuser, not a Sky employee. Find out more

This explains if you're eligible and how to apply: https://www.sky.com/help/articles/sky-payment-holiday

Andy69
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This message was authored by Andy69 This message was authored by: Andy69

Re: Payment holiday

I've looked at that already it's not helpful it only tells you how to reapply for another there is no suggestions to apply first time or how to apply for it 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Payment holiday

Posted by a Superuser, not a Sky employee. Find out more

@Andy69 wrote:

I've looked at that already it's not helpful it only tells you how to reapply for another there is no suggestions to apply first time or how to apply for it 


Likely you would need to phone Sky to agree the payment holiday.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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Andy69
Topic Author
This message was authored by Andy69 This message was authored by: Andy69

Re: Payment holiday

I assumed that but they should state it on there instead of information that leads to nowhere 

Andy69
Topic Author
This message was authored by Andy69 This message was authored by: Andy69

Re: Payment holiday

Thank you for the help tho more than what skys information has given me 

This message was authored by Mark39 This message was authored by: Mark39

Re: Payment holiday

Posted by a Superuser, not a Sky employee. Find out more

@Andy69 wrote:

I've looked at that already it's not helpful it only tells you how to reapply for another there is no suggestions to apply first time or how to apply for it 


I  see nothing in the link about reapplying. 

This message was authored by nolte This message was authored by: nolte

Re: Payment holiday

Posted by a Superuser, not a Sky employee. Find out more

@Andy69 wrote:

I assumed that but they should state it on there instead of information that leads to nowhere 


At the bottom, there is a bit asking about "need more help"

If you go "no" it should give a "call us" option.

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ROI sky Q Customer
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