0

Discussion topic: Payment difficulty

Reply
This message was authored by: Donnabailey

Payment difficulty

Im finding it hard paying 104 a month id like a cheaper package or ill have to cancel
Reply

All Replies

This message was authored by: SKY1992bf

Re: Payment difficulty

Posted by a Superuser, not a Sky employee. Find out more

@Donnabailey  You will have to call sky directly and see if you can negotiate a lower price 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: Daniel0210

Re: Payment difficulty

Posted by a Superuser, not a Sky employee. Find out more

@Donnabailey wrote:
or ill have to cancel

@Donnabailey 

If you're referring to a TV package the latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

With broadband / Talk if you try to cancel whilst still in a minimum term deal you might have to pay an early termination charge (Sky should notify you if you do and how much they’ll charge).




▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Reply