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Discussion topic: Paying overdue bill

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Avatar for SamanthaMess27
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This message was authored by: SamanthaMess27

Message posted on ‎07 Sep 2026 12:31 PM

Paying overdue bill

Hi

I have a overdue payment of £20 which i will be paying this Friday (11th) . Tried telling the chat bot but it didn't understand me. 

Thanks 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎07 Sep 2026 12:33 PM

Re: Paying overdue bill

Posted by a Superuser, not a Sky employee. Find out more

Hi @SamanthaMess27 

You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is predominantly made up of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.

Are your services already restricted? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎07 Sep 2026 12:46 PM

Re: Paying overdue bill

Posted by a Superuser, not a Sky employee. Find out more

Manually paying it may cause issues if you have a DD.

 

(It will automatically attempt recollection after 10 days - making a manual payment in this period will not clear your current bill)

I am just another Sky customer and my views are my own even if you don't like the answers
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