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Discussion topic: Paying early leaving fee from Virgin

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This message was authored by: Ian276

Paying early leaving fee from Virgin

Hi I am in the process of switching from virgin media and wondered how I claim help paying off my existing Virgin contract?

 

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This message was authored by: PandJ2020

Re: Paying early leaving fee from Virgin

Posted by a Superuser, not a Sky employee. Find out more

Details here: https://www.sky.com/help/articles/switching-credit-offer

 

Most importantly, Sky will not pay VM.  You have pay it and claim an account credit.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: NickNewark

Re: Paying early leaving fee from Virgin

Posted by a Superuser, not a Sky employee. Find out more

@Ian276 I did this some years ago, and for me the process was straightforward. Please keep in mind you need to continue to pay VM and ensure that the final paid bill shows the early termination fee. Once this is paid you will need to forward this bill to Sky. 

in my case Sky then applied a credit to my Sky account which offset my bills until the credit was used up. 

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