Discussion topic: Unable to setup direct debit for broadband
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Message posted on 03 Mar 2025 07:50 PM
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Unable to setup direct debit for broadband
Hi,
I've setup direct debit for TV, but unable to do do so for broadband bill. I've tried online and over phone.
The 2 payments come from same bank account. On phone sky person simply says its system error. When I try online it says invalid Bic and invalid account name which is rubbish. Noone seems able to help resolve issue. Help
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Message posted on 03 Mar 2025 07:54 PM
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Re: Unable to setup direct debit for broadband
Are you being billed separately for Sky Broadband as usually the broadband and TV would be on the same account so you would see them both of the same bill ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 04 Mar 2025 08:57 AM
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Re: Unable to setup direct debit for broadband
Yes 2 separate bills direct debit is fine for tv but sky unable to help with broadband bill direct debit
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